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Repair/ Reinstall OALD7

  • Posted: 11:32 AM
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  • Author: Bui Chi Thuan
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  • Filed under: tools

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This tutorial aims at dealing with the error message 'License data is invalid! Please contact Customer Support for further instructions'. For Quictime-related error, please follow this link...


You are likely to receive the above license-related error when you commit one or some of the following actions:
  • Reinstall the software
  • Restore your system
  • Use certain software to clearn your system
  • Other minor errors force you to repair the software


First you will need to remove the software and clean your system:
  • Uninstall OALD7
  • Go to 'My Document' and delete the folder 'SecuROM' (Rename it to 'SecuROM.bak' if you want)
  • Open 'Services' and stop 'SecuROM User Access Service' (Where? Go to 'Control Panel > Administrative tools > Services)
  • Delete this file: C:\Windows\System32\UAService.exe (Rename it to 'UAService.bak.exe' if you want)
  • Delete this registry entry: 'HKEY_CURRENT_USER\Software\SecuROM' (How? Go to 'Start menu > Run', type 'Regedit', then follow the 'HKEY_CURRENT_USER' path.
  • Restart your system


After restarting your system, you should be able to install OALD7 again just like the first time you install it. If you want to run the software with out CD, but a full installation does not help, follow this trick:
  • Use the default installation
  • Copy the 'data' folder on the CD and overwrite the 'data' folder in the 'program files\Oxford\OALD7'. (If you use a daemon tool's image, use UltraISO or a similar software to extract the folder)

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